Social media is a
platform that is gaining popularity in the advertising world today. It has been
considered as one of the most efficient means of reaching to a wide range of
consumers using minimum cost and time (Evans & McKee, 2010). Various giant
multinationals such as dell, EBay, Samsung, and Toyota have embraced this
platform with their impressions hitting over 2 billion. These giant companies
have used this media to meet varying enterprise objectives such as marketing
for a new product, boosting their sales value, expanding customer knowledge on
their products, and interaction with various stakeholders (Mangold &
Faulds, 2009).
Finally,Social media does not work for everyone who chooses it to attain a
specific goal. A lot of professionalism is required for one to succeed in using
the platform to attain their enterprise goals (Saravanakumar &
Suganthalakshmi, 2012). The first step that one needs to take while considering
it as a mode of communication is to plan on the kind of message that one wants
to convey. The message being put across should have a direct correlation with
the organization’s mission or objectives. The media adapted should be able to
develop a connection with intended audience. The message should be able to
portray a personal brand, which is a representative of the organization. One
should maintain an image of professionalism and expertise while using social
media at all times while interacting with the clients in order to enhance
credibility.
Please feel free to leave your comment here :)
References
Evans, D., & McKee, J. (2010). Social media
marketing: The next generation of business engagement. Indianapolis, Ind:
Wiley Pub.
Mangold, W. G., & Faulds, D. J. (2009). Social
media: The new hybrid element of the promotion mix. Business horizons, 52(4),
357-365.
Saravanakumar, M., & Suganthalakshmi, T. (2012).
Social media marketing. Life Science Journal, 9(4), 4444-4451.
Tuten, T. L. (2008). Advertising 2.0: social
media marketing in a web 2.0 world. Greenwood Publishing Group.


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